The Uwchlan IT Retainer
A complete IT program for organizations with up to 200 employees.
Technology should make your business run better—not slow it down. Our IT retainer is a simple, comprehensive program that gives you access to a fully capable IT team without the overhead of building one in-house. It's built for small businesses that want reliable, proactive support and long-term partnership.
What's Included
- IT Audit & Roadmap
We begin with a thorough review of your existing infrastructure—hardware, software, security, cloud services, backups, and more. From there, we build a clear, actionable plan tailored to your business goals and priorities.
- Ongoing Support & Maintenance
We proactively manage your systems, monitor for issues, and handle day-to-day IT tasks so your team can stay focused. This includes patching, updates, license management, and troubleshooting.
- Strategy & Planning
Technology decisions can be complex. We help you make the right ones—whether it's choosing new software, expanding your team, or planning for growth. Think of us as your fractional CTO.
- Security & Compliance
We implement practical security practices that reduce risk without overcomplicating your workflows. If you're in a regulated industry, we help you meet compliance requirements with confidence.
- User Support
Your team gets access to real, responsive support—via email, chat, or phone. No ticket backlogs, no call centers. Just answers when you need them.
Who It's For
Our retainer is ideal for organizations with up to 200 employees that want:
- A trusted partner to manage IT day-to-day
- Help making smart software and infrastructure decisions
- Better visibility into their tech stack
- Peace of mind around security and risk
How It Works
- We onboard your systems.
Once we agree to work together, we do a full technical onboarding—documenting systems, securing accounts, and getting visibility into your environment.
- We become your IT team.
From that point on, you get direct access to us. We handle requests, resolve issues, manage vendors, and stay ahead of problems.
- We evolve with your business.
As your business grows or changes, we adapt the plan. We're here to guide you through transitions, support your team, and help you make the most of your technology.
Transparent Pricing
Our pricing is straightforward and scales with your business. No surprise fees, no nickel-and-diming. You'll know exactly what's covered, and we'll always recommend the most cost-effective approach for your needs.
Ready to Simplify IT?
If you're spending too much time wrangling technology—or worrying about what you're missing—it might be time to bring in a team you can count on. Let's talk about how the Uwchlan Ventures retainer can support your business.